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How to Order
Orders can be placed to ACT Krzta
Art Studio through several different methods - website,
mail order, or phone.
- Website - ordering online allows a secure
system shopping cart that will accept Visa, MasterCard,
American Express using PAYPAL's online payment service.
- Mail orders - can also be taken but must
include all of the required information such as item #,
quantity, colour, etc. (Using the online shopping cart,
there is an option provided for mail in orders which
will include all the necessary information in an easily
printable invoice for your convenience.) Payment should
be included in the form of personal check or Money
Order. We cannot process credit card orders via postal
mail at this time. Checks and money orders should be
made out to ACT Krzta Art Studio.
ACT Krzta Art Studio
Av. de los Manantiales 32, 1-B
29620 Torremolinos
SPAIN
Tel. No : + 34 952 38 44
08
- Phone Orders: Phone Orders can be taken Mon-Fri
10:00am - 8:00pm CET at Tel. no: + 34 952 38 44
08. Payment can
be made via cash on delivery, or online using PayPal's secure
service. Email confirmation of the order and receipt of
payment will be sent to the buyer.
- All items are individually shipped
directly from the artist via Priority Mail or
Expedited Post. The cost of shipping is not included in the
price,
please
check before you place your order.
Duty and Taxes extra if applicable. A minimal handling charge
applies to the total order. All other shipping methods such as
UPS or FedEx will be recalculated based on destination and
actual cost of shipment. If this is an international order,
please email us the mailing address and we will send the
actual shipping cost in advance of your placing the order.

Shipping:
All items are individually shipped
directly from the artist via Priority Mail or
Expedited Post. The cost of shipping is not included in the
price,
please
check before you place your order.
Duty and Taxes extra if applicable (out of EU). A minimal handling charge
applies to the total order (3€ for one piece; 5€ more than one
piece). All other shipping methods such as
UPS or FedEx will be recalculated based on destination and
actual cost of shipment. If this is an international order,
please email us the mailing address and we will send the
actual shipping cost in advance of your placing the order.

Security and Privacy Policy:
The ACT Krzta Art Studio
has taken precautions to
safeguard customer, confidential information. Any personal
information that is collected from customers, is used solely
by ACT Krzta Art Studio in the processing of orders. It is not
sold, traded or rented to others. This information is for our
private records only.

Orders/Delivery Times:
Orders
are processed and notification and the artist is informed within
2 business days.
Once an order is processed, a confirmation message with
tracking numbers of the shipments will be sent to the buyer
via email. Depending on the artist's schedule, your items will arrive
within a 6-8 day time span (COMMISSIONS 2-4 weeks). If you
do not receive all of your ordered items, please notify
ACT Krzta Art Studio
and we will do our best to track down your
item or issue a refund of it's purchase price.
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Item Availability:
Each item offered for sale in the
ACT Krzta Art Studio is drop-shipped direct from the artist.
Availability of certain items subject to change without
notice. If something is ordered that is no longer available
from the artist and has not been removed from our store yet,
we will let you know before processing your order and/or
payment so that you may opt for substitution or deletion of
that item from your order.
Contact the Artist
with any question.

Return Policy:
Returns may be made within the first 14 days
of receipt of merchandise in EU and 30 days out of EU.
Shipping and handling charges will not be refunded. It is the
customer’s responsibility to pay shipping to return
merchandise.
Custom Orders or personalized orders are not
returnable. It is the customer’s responsibility to confirm
specifics prior to ordering.
Report damaged goods or discrepancies to
ACT Krzta Art Studio immediately upon receipt. Damaged items will
be replaced or refunded as soon as possible.

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Payment Methods:
We can accept VISA, MasterCard and
American
Express using PAYPAL's secure online service ONLY; as well as
checks or money orders. Your order will be shipped after
payment has cleared.
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Enough of that now...Let's
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