How to Order

Orders can be placed to ACT  Krzta Art Studio through several different methods - website, mail order, or phone.

• Website - ordering online allows a secure system shopping cart that will accept Visa, MasterCard, American Express using PAYPAL's online payment service.
  
• Mail orders - can also be taken but must include all of the required information such as item #, quantity, colour, etc. (Using the online shopping cart, there is an option provided for mail in orders which will include all the necessary information in an easily printable invoice for your convenience.) Payment should be included in the form of personal check or Money Order. We cannot process credit card orders via postal mail at this time. Checks and money orders should be made out to ACT  Krzta Art Studio.
  
  
  ACT  Krzta Art Studio
  Av. de los Manantiales 32, 1-B
  29620 Torremolinos
  SPAIN
  Tel. No : + 34 952 38 44 08
   
• Phone Orders: Phone Orders can be taken Mon-Fri 10:00am - 8:00pm CET  at Tel. no: + 34 952 38 44 08. Payment can be made via cash on delivery, or online using PayPal's secure service. Email confirmation of the order and receipt of payment will be sent to the buyer.
• All items are individually shipped directly from the artist via Priority Mail or Expedited Post. The cost of shipping is not included in the price, please check before you place your order. Duty and Taxes extra if applicable. A minimal handling charge applies to the total order. All other shipping methods such as UPS or FedEx will be recalculated based on destination and actual cost of shipment. If this is an international order, please email us the mailing address and we will send the actual shipping cost in advance of your placing the order.

Shipping:

All items are individually shipped directly from the artist via Priority Mail or Expedited Post. The cost of shipping is not included in the price, please check before you place your order. Duty and Taxes extra if applicable (out of EU). A minimal handling charge applies to the total order (3€ for one piece; 5€ more than one piece). All other shipping methods such as UPS or FedEx will be recalculated based on destination and actual cost of shipment. If this is an international order, please email us the mailing address and we will send the actual shipping cost in advance of your placing the order.

Security and Privacy Policy:

The ACT  Krzta Art Studio has taken precautions to safeguard customer, confidential information. Any personal information that is collected from customers, is used solely by ACT  Krzta Art Studio in the processing of orders. It is not sold, traded or rented to others. This information is for our private records only.

Orders/Delivery Times:

Orders are processed and notification and the artist is informed within 2 business days. Once an order is processed, a confirmation message with tracking numbers of the shipments will be sent to the buyer via email. Depending on the artist's schedule, your items will arrive within a 6-8 day time span (COMMISSIONS 2-4 weeks). If you do not receive all of your ordered items, please notify ACT  Krzta Art Studio and we will do our best to track down your item or issue a refund of it's purchase price.

Item Availability:

Each item offered for sale in the ACT  Krzta Art Studio is drop-shipped direct from the artist. Availability of certain items subject to change without notice. If something is ordered that is no longer available from the artist and has not been removed from our store yet, we will let you know before processing your order and/or payment so that you may opt for substitution or deletion of that item from your order. Contact the Artist with any question.

Return Policy:

Returns may be made within the first 14 days of receipt of merchandise in EU and 30 days out of EU. Shipping and handling charges will not be refunded. It is the customer’s responsibility to pay shipping to return merchandise.

Custom Orders or personalized orders are not returnable. It is the customer’s responsibility to confirm specifics prior to ordering.

Report damaged goods or discrepancies to ACT  Krzta Art Studio immediately upon receipt. Damaged items will be replaced or refunded as soon as possible.

Payment Methods: We can accept VISA, MasterCard and American Express using PAYPAL's secure online service ONLY; as well as checks or money orders. Your order will be shipped after payment has cleared.
	Enough of that now...Let's go Shopping!

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